Given the resources it takes to bring AV solution implementations from idea to reality, companies rightly want to ensure they maximise the product life cycle and curb the degree of equipment degradation which can occur.
At SSUK we provide a range of service contracts designed to complement your service and maintenance needs. Having been in the industry for over 15 years we understand that technology sometimes fails at the worst time and as such we offer service contracts that can be tailored to your needs.
Our custom service level agreements can be tailored to cover a wide array of services including:
Custom call response times – 24 hours a day, 7 days a week, 365 days a year if required
Custom site support response times – 24 hours a day, 7 days a week, 365 days a year if required
Hot swap equipment